Customer Feedback

At BookaSpa, we pride ourselves on the high quality customer service we provide each and every person who books a spa day or spa break with us. But don't take our word for it - read what our customers who've enjoyed a BookaSpa experience have to say about our service.

Recent Customer Feedback:

Customer Feedback October 2011

Mr. Sean .T. – Donnington Valley Hotel & Spa - 21st October 2011

BookaSpa was very easy to use, and Nikki the Sales consultant was very helpful and always listened to my needs and helped create the best package for me. Will definitely use the service again and will also revisit Donnington Valley Spa and Hotel.

Mr. John .O. – De Vere Royal Bath Hotel – 14th October 2011

Nicola Townsend was a real gem in the manner in which she communicated all dealings of our spa break. BookaSpa is a thoroughly professional organisation providing a great service in organising in detail your spa break weekend.

Mrs. Grethe .V. – Royal Crescent Hotel and Spa – 14th October 2011

Miss Nicola Townsend .... Outstanding! Great support, good price, deal so good I was worried it was a hoax.... but everything worked out as stated without any problems at all with the hotel. Totally loved it!

Mrs. Helen .B. - Celtic Manor Resort - 12th October 2011

I've never used BookaSpa before, but will 100% definately use them again. The lady I spoke to was very helpful checking out dates before I booked online. Really easy to use.

Mr. Bhavesh .S. – Bannatyne Spa Sutton Coldfield - 11th October 2011

The BookaSpa person who took my order was very helpful and considerate in not keeping me on hold so called me back...five star!

Customer Feedback September 2011

Miss. Georgina .H. – De Vere Royal Bath Hotel – 29th September 2011

Liz Phoenix was very helpful. BookaSpa was a great service that can find you deals that exceeded my expectations for the price!

Ms. Susana .F. – De Vere Dunston Hall - 23rd September 2011

Liz Phoenix was professional and very efficient and acted on our requested with ease - she was polite and friendly I look forward to doing business with her again. BookaSpa gave efficient and friendly service. Great to deal with a company without hassle, reminders sent for payment and additional information to help make our stay meet our expectations.

Customer Feedback August 2011

Mrs. Kristy .S. – The Park Royal Hotel and Spa – 29th August 2011

I wanted a one night stay at a hotel with some treatments as a birthday treat to myself. BookaSpa.com definitely delivered this and in a timely and professional manner. The woman on the phone (I'm sorry I don't recall her name now) actually listened to me and that sealed the deal for me. Then, BookaSpa.com went on to provide very detailed and pertinent information via email prior to my trip. I felt very prepared and as a result I had a very relaxing trip. Thank you!

Miss. Brenda .D. – Crowne Plaza Resort Colchester - Five Lakes Spa - 28th August 2011

I found it much easier and less stressful to book through BookaSpa than to go direct, as they organise it all for you and make it perfect. What a great team at BookaSpa - thank you. We will defiantly be booking through you again.

Mrs. Ann .L. – Sopwell House Spa – 26th August 2011

BookaSpa handled the whole booking, including enquiries and changes to the booking, in a friendly and professional manner without any inconvenience to me