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Gift Voucher Terms and Conditions

  1. BookaSpa gift vouchers can only be exchanged for full or part payment of a spa day or spa break booked through BookaSpa.com
  2. Gift vouchers may not be used directly at any of our spas
  3. Gift vouchers may not be exchanged for money, and may not be split over more than one booking
  4. Gift vouchers cannot be redeemed on transactions that have already been processed by BookaSpa.com
  5. If the spa day or spa break purchased totals less than the value of the gift voucher, no refund whether monetary or gift voucher will be given. Nor can the credit balance be redeemed against subsequent bookings
  6. Gift vouchers are valid for 1 year from the date of purchase
  7. Gift vouchers are not transferrable
  8. On redemption, standard booking terms and conditions apply
  9. If your gift vouchers are lost or stolen, please contact us immediately to invalidate the vouchers. If possible, we will reissue you with new gift vouchers, but this is not guaranteed
  10. All gift vouchers will be delivered by email and will only be sent by post if specified during the purchase process
  11. Postal vouchers will be dispatched by Royal Mail 1st class post. Please allow 7 days for delivery
  12. It is your responsibility to ensure that the correct address is given as we will not re-deliver
  13. Unfortunately we can only send to UK addresses
  14. Although we will try our best, we cannot always guarantee that you will receive delivery of goods before Christmas
  15. We cannot be held responsible for delay of delivery due to:
    • postal strikes
    • items lost in the post
    • un-foreseen circumstances out of our control

Promotional Discount Code

  1. In order to qualify for 5% off your next spa booking you must purchase £150 of spa gift vouchers in one single transaction and select to receive them by post
  2. Your 5% off promo code will be included on the letter delivered with your vouchers
  3. In order to redeem this promotion simply state the code at time of booking
  4. The promotion code cannot be used in conjunction with any other BookaSpa.com promotion